Cookie Policy
Last updated: January 2025
Effective date: January 1, 2025
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our platform, and personalizing content.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: Required for basic platform functionality
- Performance Cookies: Help us understand how visitors use our platform
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights into platform usage and performance
- Marketing Cookies: Help us deliver relevant content and advertisements
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the platform to function properly. They enable basic functions like page navigation, access to secure areas, and user authentication.
Examples: Session cookies, authentication tokens, security cookies
Duration: Session or up to 1 year
Can be disabled: No (platform will not function without these)
3.2 Performance Cookies
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously.
Examples: Google Analytics, performance monitoring
Duration: Up to 2 years
Can be disabled: Yes (through browser settings)
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your study preferences and settings.
Examples: Language preferences, theme settings, study progress
Duration: Up to 1 year
Can be disabled: Yes (some features may not work optimally)
3.4 Analytics Cookies
These cookies help us analyze how our platform is used and improve our services.
Examples: User behavior analysis, feature usage tracking
Duration: Up to 2 years
Can be disabled: Yes (through cookie consent or browser settings)
4. Third-Party Cookies
We may use third-party services that set their own cookies:
- Google Analytics: Website analytics and performance monitoring
- Stripe: Payment processing and security
- Crisp: Customer support and chat functionality
- Supabase: Database and authentication services
These third-party cookies are subject to their respective privacy policies.
5. Cookie Consent
When you first visit our platform, you will see a cookie consent banner. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
- Learn more about our cookie usage
You can change your cookie preferences at any time through your account settings or browser settings.
6. Managing Cookies
6.1 Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Safari: Preferences > Privacy > Manage Website Data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
6.2 Platform Settings
You can also manage cookies through our platform:
- Account settings > Privacy preferences
- Cookie consent banner (if visible)
- Contact our support team for assistance
7. Impact of Disabling Cookies
If you disable certain cookies, some features of our platform may not work properly:
- You may need to log in repeatedly
- Your preferences and settings may not be saved
- Some personalized features may not work
- Performance analytics may be limited
8. Cookie Retention
Different types of cookies are stored for different periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain until they expire or are deleted
- Essential Cookies: Typically 1 year or less
- Analytics Cookies: Up to 2 years
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform.
10. Contact Information
If you have any questions about our use of cookies, please contact us:
Zeptun Intelligence Limited
Email: privacy@easyprep.ai
Address: UNIT 3203, 32/F, COSCO TOWER, 183 QUEEN'S ROAD CENTRAL, SHEUNG WAN, HONG KONG
Website: https://www.easyprep.ai